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Discussion on Time To Redefine Your Brand Reputation

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“The Reputation Builder” Book Launch by Satish N Kota on 24th July at Hotel Paraag, Bangalore

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The Reputation Builder Book By Satish Kota

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The Role of a Reputation Specialist

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68% of customers leave you if you don’t care for them

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The third kind of unhappy customer

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82% searches on google local will end up in a call

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Facebook still leads the Social Media Charts

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56% of people look for a company which has great place to work while changing jobs

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The Customer Satisfaction Stats

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Writing a Blog improves visibility

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Does Reputation influence on buying decisions of customers

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The size of the internet in 2015

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What influences on customers to buy

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The best crisis management is when it has never occurred

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Reputation Management is not a liability, it is an asset

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Treatment without prevention is unsustainable

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Rumours are like chinese whisper game, the reason what started it is generally lost

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If you upset your customers in the real world, they are likely to tell 6 friends each. On the internet, your unhappy customers can tell 6000 friends each

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Do not manage your reputation, build and market them. As Management does not get you money, Marketing does!

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