Social media is the most happening thing in a person’s life. It communicates information, generates discussions, shares videos, pictures etc. It is a medium where one can express his/her thoughts, opinions, likes, dislikes, product reviews etc to a virtual audience. There are a number of social media websites which are in the form of forums, micro blogging sites, social networking sites, bookmarking sites, wikis, etc., where a presence created is important for the business. Some of the well known names are Facebook, Twitter, Youtube, Flickr, Pinterest, Reddit, Wikipedia, Blinklist, LinkedIn, Google+ etc., In these websites, One to one, one to many and many to one interactions are possible with customers as well as prospective customers. Read More